Monday, June 27, 2011

Literally.

Ok, this is kind of my fault, I should of been more specific, but...come on.

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MidgetGirl'sMum: "Help! I've forgotten my database password!"
Me: "Ok, I've reset it. It's blank now, don't put anything in it the password field. It'll ask you to choose a new password upon login"
MidgetGirl'sMum: "Ok, thanks!"

*2 minutes later, she rings, tells me its not working, so I go to her desk*

MidgetGirl'sMum: "See, incorrect password!"
Me: "Ok, try again...why are you typing in the password field? It's supposed to be empty"
MidgetGirl'sMum: "Empty? You said blank!!"
Me: "Exactly!..what are you typing?"
MidgetGirl'sMum: "b-l-a-n-k"
Me: "......................."

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It's going to be a bad week.

Tuesday, June 21, 2011

Can't touch this.

We've finally convinced the Perth office that, if we can't have complete IT control of their office, to at least let us install a server that will firewall the office and do some file sharing. It's taken at least 2 years to get this far, so it was kind of a mini-celebration when they finally said "ok". PonyGirl travels to Perth office on Wednesday, installs new server + UPS, and hangs around until Friday afternoon to make sure that everyone is working, no bugs/issues etc. His conversation with the Perth office workers went a little something like this;

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PonyGirl: "Ok, I'm going home, don't touch anything. Seriously, you'll never need to touch it. I know it looks pretty, but don't touch. Ever."
PerthOfficeMonkeys: "Ok!"

PonyGirl flies home on Friday, we all relax over the weekend.


*Monday morning Perth time*


PerthOffice: "We can't get email!"
Me: "Ok...let me do some checks...ok, your server is offline. Can you check if there are flashing lights on the front?"
PerthOffice: "No lights, no noises, nothing!"
Me: "That's no good, can you turn the server back on? The power switch is on the fron-"
PerthOffice: "Tried that, nothing!"
Me: "Um...can you check the UPS? The big, flat, rectangle thing...any lights on that?" *ohshitfactor rising at this point*
PerthOffice: "Nope!"
Me: "That's weird, turn that on, then turn on server."
PerthOffice: "Should we unplug any of the cords?"
Me: "Nope, only thing running off the UPS is the serv-"
PerthOffice: "Oh, we turned the UPS off on Friday, you know, save money on power."

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Whatever they had done (PonyGirl flew over this afternoon, crying and sobbing like a girl), it had fried the server.

Makes me cry too :(