Of course, my company isn't the only place where people are stupid. After some server changes, we had to add some info to our DNS records, handled by iiNet - and since PonyGirl loves me suffering, I was the lucky person to call up their support line.
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*ringring*
iiNet: "Welcome to iiNet support!"
Me: "Hi, I need to add an A record to our DNS records." (non-geeks: google it!)
iiNet: "Sure, let me transfer you to our domain specialists."
Me: "Thanks!"
*Horrible abc soft jazz hold music*
DomainSpecialist: "Welcome to iiNet domains, how can I help?"
Me: "I need to add an A record to our DNS records."
DomainSpecialist: "Sorry, we don't do DNS, we only do domains."
Me: "......huh?"
DomainSpecialist: "If you need to edit your domain, you need to talk to your IT department. Do you have a server?"
Me: "......You guys manage our DNS records."
DomainSpecialist: "No, we only do domains, DNS is handled by your local network, do you have a server? Any IT administrators?"
Me: "...."
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"Specialist" just means you're "special". The D in DNS must stand for...um...I can't think of anything funny, it was a bad day :\
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